Return and Return Policy
Return and Return Policy
Any Query/Concern Regarding Delivery Should Be Addressed To The Support Team (Support@Domesca.In) Within 24 Hours. Of The Product Received By The Customer.
Products Can Be Returned Within 15 Days From The Date Of Delivery In Case Of The Wrong Product And Wrong Size.
Prepaid Orders Are Not Eligible For A Refund If Returned (As Cosmetic Products Are Not Recyclable Due To Hygienic Factors), They Will Be Re-Shipped Only After Sending A Query To Support@Domesca.In.
Payment Refund In Case Of Incorrect Product Delivery Will Be Applicable On Prepaid Orders Only.
Cod Orders Are Not Eligible For A Refund.
If The Customer Receives The Wrong Products (Incomplete Set/Wrong Style/Wrong/Damaged Product), Domesca Will Not Charge For Replacement.
In Case The Customer Receives A Damaged Product, It Is Mandatory To Send The Invoice And Product Photos To Proceed With The Process.
Only Size Exchange Is Allowed. If The Wrong Product Is Delivered, Items May Be Exchanged For The Same Size Or Different Sizes.
You Can Email Us At Support@Domesca.In Within 15 Days From The Date Of Delivery. Return Details (Order Number, Courier Docket Number Or Awb Number And Reason For Return) Should Be Shared With Customer Support By Email.
For T-Shirts: T-Shirts: Items Shipped Can Only Be Exchanged If Notify The Support Team Within 1 Week Of Delivery, Please Also Ensure That The Tags Are Intact.
Guidelines For Valid Returns:
Product, If Any, Must Be In Original Condition
Box Must Be Kept And Returned
All Products Sold On Domesca Are 100% Genuine. We Understand How Much You Value Your Every Purchase. We Are Committed To Making Your Shopping Experience A Joyous One.
An Easy Cancellation Process Is Available To All Our Respected Customers. You Can Cancel Your Order Before The Product Is Shipped. Your Entire Order Amount Will Be Refunded In Case Of Online Payment.
You Can Cancel An Order Using The Following Steps:
Step 1. Login To Your Domesca Account
Step 2. Click On “My Orders”
Step 3. Select The Order And Click On “Cancel Order”
Please Note That The Entire Order Needs To Be Canceled. We Do Not Accept Partial Order Cancellation Requests. A Cancellation Charge Of Rs 100 Will Be Charged After The Order Is Completed/Shipped.
Refunds Are Given For Prepaid Orders Only.
Your Refund Will Be Initiated Within Working Days Of Receipt Of The Refund Request And Refund Authorization.
Your Refund Is Estimated To Be Credited To The Account Used For Order Payment, Between 4-8 Days After Initiating The Refund. Please Note That The Actual Account Credit Time Depends On Several External Agencies Such As Banks, Payment Gateways, And External Couriers (For Cheques).
For Both Canceled Orders And Returned Products (Due To An Incomplete Set, Wrong Style, Wrong Size, Or Defective Products Delivered), The Refund Amount Will Be Credited Back To The Same Account (Online Banking, Credit Card, Debit Card) Buy What Was Used.